Soya Lecithin Service & Support

Not Only Manufacturer provide additive solutions and customization services As Well

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Customize Soya Lecithin Indicators According to Customers' Requirements

PC Content

(PC14-90)

AI(acetone insoluble)

50%-98%

Viscosity (at 25℃ Brookfield)

80-150 poise

Gardner (%)

5-14

Pre-Sales Support for Trading Company

Product Training

We will provide detailed training to distributors on features, functions, an usage methods, helping them gain a better understanding of the product and provide professional advice to customers.

Sales Support

We will provide market research and sales promotion plans to assist distributors in better sales and marketing activities.

Technical Support

We will provide technical support to distributors, helping them resolve any issues encountered in product usage and guiding them on product maintenance and care.

Customer Service

We will provide customer service support to distributors, assisting them in handling customer complaints and feedback, and providing high-quality after-sales service.

Market Support

We will provide market analysis and competitive intelligence to distributors, helping them gain a better understanding of market trends and the competitive environment.

Pre-Sales Support for End Customers

Product Introduction

We will provide customers with information about the features, advantages, and applicability of the product, helping them better understand the product.

Market Comparison

We will conduct market comparisons with customers, explaining the differences and advantages of our product compared to similar products in the market, enabling customers to make informed purchasing decisions.

Technical Support

We will offer technical support to customers, answering their questions regarding product usage and providing relevant guidance.

Customer Service

We will address customer inquiries and concerns about the product, alleviating any doubts or worries, and building trust to encourage product purchase.

Pre-Sales Consultation

We will provide customers with pre-sales consultation services, assisting them in choosing the most suitable product for their needs and offering high-quality recommendation plans. Additionally, we will offer pre-sale services such as reservations and appointments to meet customer demands.

Soy lecithin Customization Process

The service process of customized soy lecithin usually includes the following steps:

Setp 1

Requirement Confirmation:

Communicate with the customer to understand their specific needs and applications. This may involve discussing product type, specification requirements, quality standards, and usage.

Setp 2

Specification Customization:

Develop a soy lecithin formula that is suitable for the customer's product based on their needs and requirements. This may include considerations such as acetone insoluble content, viscosity, color, etc.

Sample Preparation:

Setp 3

Sample Preparation:

Prepare soy lecithin samples that meet the customer's requirements according to the formula design. This can be done through laboratory trials or small-scale production.

Sample Evaluation and Adjustment:

Setp 4

Sample Evaluation and Adjustment:

Provide the samples to the customer for evaluation and make necessary adjustments and improvements based on their feedback. This may involve considerations such as texture, stability, nutritional content, etc.

Large-scale Production:

Setp 5

Large-scale Production:

Once the samples are confirmed and adjusted, begin large-scale production. This includes raw material procurement, preparation of production equipment, optimization of production processes, etc.

Quality Control:

Setp 6

Quality Control:

Implement strict quality control during the production process to ensure compliance with the customer's quality standards and specification requirements.

Delivery and After-sales Service

Setp 7

Delivery and After-sales Service

Deliver the customized soy lecithin products to the customer and provide necessary after-sales services, including technical support, quality tracking, etc.

Write Us Your Requirement

Hexiyuan has been engaged in soya lecithin market sales and production research and development for more than ten years, providing healthy and safe food additive solutions for the food field. You can send your needs to

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After-Sales

There is a professional after-sales team to follow up the use of products, as well as help guide the addition plan

Telephone

86-022-83973911

86-185-22609603